Job Description
Overview:
As an audio/video interpreter for Malay in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Malay
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
